Please read the following document carefully. To shop with www.adamschocolates.com you must be 18 (eighteen) years of age or over. By submitting an order on this website you are agreeing to the terms that appear below which will apply to any purchase made on this website.

  1. PURCHASE CONTRACT

    1. This website is operated by Taste 42 Ltd. (“we”, “us” or “our”). All purchases made on this website are governed by these Terms and Conditions.

    2. We sell goods only to end-user consumers. All goods are sold subject to the condition that they will not be re-sold or otherwise circulated without our prior written consent.

    3. We will confirm acceptance of your order. This will either be by a message on the website immediately after you have confirmed your order, or by us sending an e-mail to the email address you have provided to us. We may do both. At this point the purchase contract will be made and we will supply the goods to you in accordance with your order and these Terms and Conditions.

    4. You must be 18 (eighteen) years old or over.

  2. PRICE AND DELIVERY CHARGES

    1. The price of the goods will be as quoted on the website at the time you confirm your order (usually by clicking the “Checkout” button). If you subsequently amend your order, the prices charged will be those applicable to the amended item(s)at the time that the amended order is confirmed.

    2. Currently it is not possible to order items individually by weight.

    3. The prices stated on the website will be inclusive of any VAT payable.

    4. The price of the goods does not include a charge for delivery. The delivery charge is calculated automatically and shown on the website when you place your order. To find out more about our shipping charges please see our Frequently Asked Questions.

    5. Two working day delivery is only expected for orders placed before 1pm (Monday to Friday), within UK mainland. Orders placed after this time are expected to be delivered the within three working days.

  3. METHODS OF PAYMENT

    1. Payment may be made by debit, credit or charge card. You cannot pay for an online order by cash or cheque. There is no minimum order requirement.

    2. The debit, credit and charge cards accepted by us are those listed on the website on the date on which your order is placed.

    3. Authority for payment will be requested from your card issuer at the time of your order. We reserve the right to terminate our agreement with you if we are refused authority for payment at any stage.

    4. You agree to indemnify us in full against all costs, expenses and outgoings incurred by us in obtaining payments from you in the event a failed payment occurs. This will include an administration charge of not less than £20.

  4. DELIVERY

    1. Delivery will be made to the address specified by you when you register on the website. We reserve the right to restrict deliveries in certain areas, and this includes the right to eliminate certain areas from our delivery schedule altogether.

    2. Products are subject to availability. The website is updated on a daily basis but in the event of non-availability of any goods you order, we may offer a reasonable substitute.

    3. We will always try to supply you with the full quantity that you have ordered. In the event that the goods delivered to you are incomplete or include incorrect goods, you must notify us promptly. If you are not satisfied with the quantity you have received we will arrange with you for these goods to be returned to us (please note that the goods must not be used and must be in good condition). You will not be charged for any incorrect goods or goods which you have not received. In any event, our liability will be limited to the price of the goods not delivered or incorrectly delivered and the cost of delivery.

    4. We take special care to endeavour that deliveries are made within a short delivery slot and accordingly. We will not check or verify addresses and messages supplied by you. It is your responsibility to ensure that an appropriate person is available at the delivery address at all times during the delivery slot. An appropriate person must sign for all goods on delivery. If no-one is at the address when the delivery is attempted the goods will be retained by the delivery company. They will leave notification of delivery. It is your responsibility to re-arrange delivery. Please note adverse weather conditions or other events outside of our reasonable control may result in the occasional late or cancelled delivery. If that is the case we will endeavour to contact you as soon as we are able to in order to reschedule your delivery time and date. In any event our liability to you will be limited to the price of goods not delivered and the cost of delivery.

    5. Should you fail to be present for your delivery we are entitled to charge you in full for an amount equal to the cost of perishable items contained in your order and the cost of delivery.

  5. 5. DEFECTIVE GOODS

    1. We guarantee the quality of our products. You must inspect the products and notify us promptly of any dissatisfaction with your order. We will promptly and fully refund the cost of any products if one of the criteria set out below applies to the product/s delivered to you:

      • Not what you ordered;

      • Are damaged or defective;

      • The delivery is of an incorrect quantity;

      • If you do not receive the products ordered.

      We will arrange with you for the products to be returned to us.

  6. AMENDMENT OF ORDERS AND CANCELLATION RIGHTS

    1. Orders may be cancelled if the product has not been dispatched. We will notify you via e-mail when your goods have been dispatched after this time we cannot accept cancellation.

    2. The Right of Withdrawal of 8 days does not apply to contracts for the supply of perishable food goods including chocolate.

  7. WARRANTY AND LIABILITY

    1. Nothing in these Terms and Conditions will restrict our liability for death or personal injury resulting from our negligence, neither will any of these terms restrict any of your statutory rights.

    2. In addition to paragraph 4d we will not be deemed to be in breach of contract or of these Terms and Conditions as a result of any delay in our performance or failure to perform our obligations if that delay or failure to perform is due to any cause or circumstance beyond our reasonable control including, but not limited to, fire, flood and other acts of God, strikes, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war.

    3. Other than as set out in clause 7a, our maximum liability arising out of any order for the supply of goods to you under this contract will be limited to the retail price of the goods and delivery contained in that order.

  8. CUSTOMER FEEDBACK

    1. We are keen to hear any and all customer feedback. Please get in touch. This should be addressed to us at hello@adamschocolates.com . Should you wish to speak with us please email your number and we will call you back.

  9. GENERAL

    1. If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.

    2. All copyright, trademarks and all other intellectual property rights in all material or content supplied as part of this website shall remain at all times vested in us.

    3. These Terms and Conditions will be governed by English law and the parties submit to the exclusive jurisdiction of the English courts in relation to any dispute which may arise between them.
      www.adamschocolates.com is operated by Taste 42 Ltd. These Terms and Conditions were updated on 4th August 2017.

  10. COPYRIGHT

    1. The information contained on this website, and those websites to which there are links, is for general interest only.

    2. While care has been taken in its preparation no responsibility is accepted for any misleading information or errors within this or other websites quoted.

    3. All photographs published on this website are the copyright of Taste 42 Ltd, whose permission must be sought in writing for their use by other parties.

    4. The design of this website is copyright of Taste 42 Ltd., no unauthorised use of its contents is permitted without prior permission of the copyright holders.

PRIVACY POLICY

  1. Our system will record the date and time of your visit to our site, the pages viewed and any information downloaded. However, our systems will not record any personally identifiable information. If you decide to complete an online order, the information that you enter into the online form will only be collected by us if you submit your order.

  2. Data collected by this site is used to: 1. Take and fulfil customer orders; 2. Administer and enhance the site and service; 3. Only disclose information to third-parties for goods delivery purposes.

  3. We will preserve the content of any e-mail that you send us, if we believe that we have a legal requirement to do so. Your email message content may be monitored by our employees for security issues including where email abuse is suspected; our FREE DELIVERY response to you may be monitored for quality assurance issues.

  4. We do not distribute our customer’s details to anyone other than when order details are processed as part of the order fulfilment. In this case, the third party (WooCommerce) will not disclose any of the details to any other third party. To complete an order we will ask for your name, address, and email address only. We will not give out your email address to anyone. We will not give out your name or address to anyone other than for 3rd party order fulfilment purposes.

POSTAGE CHARGES

We offer free standard UK delivery on orders over £20. This will be automatically calculated for you at the checkout.

Currently we can only deliver to the UK.

Packed weightPostage CostUp to 1kg£2.25Above 1kg (or £20 in value)Free

Orders placed before 1pm should arrive within two working days.